As artificial intelligence reshapes the way businesses operate, MedPro Healthcare Staffing is looking toward its next chapter of innovation with the appointment of Rick Link as Chief Information Officer (CIO).
With extensive experience in technology leadership and enterprise transformation, Rick joins MedPro at a time when the company is exploring new ways to leverage emerging technologies while preserving the personal relationships at the heart of healthcare staffing.
Rick has previously served as Executive Vice President of Product and Technology at Ingenovis Health from 2019 to 2024. He also served as Head of Program Delivery and Transformation at Care Hospice Inc., where he established an enterprise Project Management Office (PMO) with standardized governance, decision-making frameworks, and outcome tracking.
Throughout his career, Rick has viewed transformation as both a noun and a verb. To him, meaningful transformation is not a single project with a finish line, but an ongoing process of improving how organizations operate and serve their people.
That perspective is particularly relevant as artificial intelligence creates new opportunities across the healthcare staffing industry.
Drawing inspiration from Microsoft CEO Satya Nadella’s call to “bend the productivity curve” with AI, Rick believes technology can help employees move beyond repetitive, routine transactions and dedicate more time to high-value activities.
For Rick, AI is not about replacing people. It is about empowering them to focus on what technology cannot replicate: building relationships, understanding individual needs, and creating meaningful connections.
Advancing Innovation at MedPro Healthcare Staffing
The balance between innovation and human connection is what attracted Rick to MedPro.
He was drawn to the company’s forward-thinking approach to AI and its willingness to embrace technology to strengthen the business. He sees MedPro as an organization positioned for meaningful technological transformation without losing the personalized service that has helped define its success.
“We’re excited to welcome Rick to MedPro at such an important time for our organization,” said Liz Tonkin, President and CEO of MedPro Healthcare Staffing. “His experience in technology transformation and his vision for AI really align with where we’re headed as a company, and what stands out is his understanding that innovation should make our people more effective, not replace the relationships that make MedPro who we are.”
As MedPro Healthcare Staffing continues to expand its technological capabilities, Rick’s leadership will help shape the organization’s approach to innovation, operational efficiency, and the evolving needs of healthcare professionals and clients.
His appointment marks an important step in MedPro’s next chapter, one where technology creates new possibilities while people remain at the center of the business.