Healthcare Recruiter

Join Our Team: Where Recruiting Meets Adventure!

About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

Seeking passionate Sales Professionals for Healthcare Recruitment! This is 100% ONSITE at our Corporate office in Sunrise, FL.

Earn a $75,000 BASE SALARY + UNCAPPED COMMISSION. Be a behind-the-scenes superhero, connecting skilled healthcare professionals with short-term assignments. Work from our vibrant office, navigating recruitment platforms to help professionals land dream jobs.

What You'll Do

• Sell and promote jobs, clients, and locations to close deals via phone
• Proactively source and recruit prospective candidates to match them with temporary assignments
• Generate leads through various recruiting platforms and referrals
• Respond promptly to incoming leads, displaying enthusiasm and expertise in recruitment
• Foster strong relationships and provide ongoing support to ensure retention and satisfaction
• Educate candidates about the personal and professional advantages of pursuing a career in travel healthcare
• Collaborate with Account Managers to match and place healthcare professionals in our job openings
• Create compensation packages tailored to healthcare professionals
• Perform other duties as required

Required Qualifications

• Bachelor's degree and a minimum of 3+ years of recent success in Sales or Recruitment
• OR 5+ years of relevant Sales or Recruitment experience
• Outstanding verbal and written communication skills
• Exceptional relationship-building skills
• Ability to multi-task and re-prioritize in a fast-paced environment
• Proven success in a high-volume telephone sales position
• Experience navigating a sophisticated CRM System

What We're Looking For

• Hunger to meet and exceed daily, weekly, and monthly metrics
• Flexibility and willingness to put in the time to achieve personal goals
• Independent judgment, problem-solving, timely follow-up, outstanding customer service, and solid sales skills
• Strong work ethic, personal drive, and the ability to overcome obstacles
• Ability to build and develop key relationships across the organization
• Self-motivated, self-managing, and well organized
• Effective negotiation skills
• Experience providing outstanding customer service

Compensation

• $75,000 Base Salary + Uncapped Commission
• Weekly Pay & Monthly Commission Pay-Outs
• Weekly Company-Wide Raffles based on production

Perks of the Job

• Established opportunities for Career Advancement
• Generous PTO Schedule
• Paid Holidays, including a Floating Holiday and a Personal Holiday
• Medical, Vision, and Dental Insurance
• 401K + Matching
• FREE Personal Trainer led Boot Camp twice weekly
• Wellness Days including healthy meals and chair-massages
• Team Outings including professional sporting events, picnics, and beach days!
• Annual company-sponsored holiday trip to celebrate the year's accomplishments.
• ADDITIONAL PERFORMANCE PERKS like work from home days, complimentary lunch, and cash incentives

Awards & Recognition

• Sun Sentinel Top Workplace
• SIA, Best Staffing Firms to Work For
• SIA, Fastest Growing Staffing Firm
• SIA, Largest Staffing Firms in the U.S.

Payroll & Billing Guide Job Description

About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

The payroll and billing guide is responsible for processing payroll for both internal and external employees.



What You’ll Do

• Ensure all necessary information has been entered into system to ensure payroll can be processed for new employees and bills can be generated for clients
• Maintain employee files in ADP
• Collect and store employee timesheets. Pursue late timesheets. Ensure timesheets are properly approved by client and appear valid
• Accurately enter timesheet information into system. Operate with minimal payroll and billing errors
• Create and send client Bills based on client instructions
• Make collection calls to ensure client payments are received as per agreed terms
• Perform other duties as required.

Required Qualifications

• High School Diploma or Equivalent
• Minimum of three years of experience of payroll experience
• Intermediate Excel skills
• ADP and Salesforce experience preferred
• Staffing Industry experience preferred

What We’re Looking For

• Professional level written and oral communication skills
• Excellent organization, prioritization and time management skills
• Effective analytical and problem-solving abilities

Compensation

• Salary plus Bonus
• Weekly Pay
• Weekly Company-Wide Raffles based on production

Perks of the Job

• Established opportunities for Career Advancement
• Generous PTO Schedule
• Paid Federal, Floating, and Personal Holidays
• Medical, Vision, and Dental Insurance
• 401K + Matching
• FREE Personal Trainer-led Boot Camp twice weekly
• Quarterly Wellness Days, including healthy meals and chair massages
• Team Outings, including professional sporting events, picnics, and beach days!
• 4-night company-paid vacation to celebrate the holiday season and recognize the year’s accomplishments.

Awards & Recognition

• Sun Sentinel Top Workplace
• SIA, Best Staffing Firms to Work For
• SIA, Fastest Growing Staffing Firm
• SIA, Largest Staffing Firms in the U.S.

Payroll Customer Service Guide

About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

The primary responsibilities of the Payroll Customer Service Guide is to be the main resource for both internal and external staff regarding payroll inquiries. This includes managing an email inbox, phone calls, and interdepartmental relationships.



What You’ll Do

• Manage all payroll inquiries and ensure requests are responded to within the appropriate MedPro time guidelines
• Assist Payroll Team as needed i.e., time entry, following up on missing time, etc.
• Conduct welcome calls and emails for new employees and provide specific explanation of their timekeeping process
• Assist in employee maintenance projects (Terminations, new hires, rate changes, and PTO payouts)
• Effectively plan all daily activities to maximize productivity. Utilize reports, dashboards and views to organize and prioritize activities.
• Perform other duties as required.

Required Qualifications

• High school Diploma or equivalent
• Payroll experience preferred
• Intermediate Excel skills
• ADP and Salesforce experience preferred
• Staffing Industry experience a plus!

What We’re Looking For

• Professional-level written and oral communication skills
• Excellent organization, prioritization, and time management skills
• Effective analytical and problem-solving abilities

Compensation

• $25 – $27 per hour plus 10% Bonus
• Weekly Pay
• Weekly Company-Wide Raffles based on production

Perks of the Job

• Established opportunities for Career Advancement
• Generous PTO Schedule
• Paid holidays, including a Floating Holiday and a Personal Holiday
• Medical, Vision, and Dental Insurance
• 401K + Matching
• FREE Personal Trainer-led Boot Camp twice weekly
• Quarterly Wellness Days, including healthy meals and chair massages
• Team Outings, including professional sporting events, picnics, and beach days!
• Annual company-sponsored holiday trip to celebrate the holiday season and recognize the year’s accomplishments.

Awards & Recognition

• Sun Sentinel Top Workplace
• SIA, Best Staffing Firms to Work For
• SIA, Fastest Growing Staffing Firm
• SIA, Largest Staffing Firms in the U.S.

Recruitment Manager

About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

The Recruitment Manager leads, coaches, and develops a team of Recruiters while driving measurable business results. This role is responsible for monitoring team performance, holding team members accountable to established goals and expectations, removing barriers to success, and ensuring consistent execution throughout the recruitment process. The Recruitment Manager fosters a culture of accountability, continuous improvement, and high performance that supports both individual growth and organizational success. This position oversees a team of 8–12 Recruiters.

What You'll Do

• Drive recruitment initiatives that support company growth and business objectives.
• Hold Recruiters accountable for performance expectations, activity metrics, production goals, and quality standards.
• Use performance data and KPIs to identify opportunities, address performance gaps, and implement action plans that improve individual and team results.
• Foster a culture of ownership, accountability, urgency, and continuous improvement.
• Participate in the hiring, onboarding, training, and development of a high-performing recruitment team.
• Create and implement individualized growth and development plans for team members.
• Coach and mentor team members through weekly one-on-one meetings, side-by-side coaching, role-playing, performance feedback, and ongoing development.
• Address performance issues promptly through coaching, documented performance management, and corrective action when necessary.
• Report daily and weekly on team performance, trends, risks, and opportunities to senior leadership.
• Prepare, analyze, and communicate recruitment performance reports to support business decisions.
• Collaborate with leadership to identify process improvements that increase recruiter productivity, efficiency, and overall business performance.
• Perform other duties as assigned.

Required Qualifications

• Minimum of 1 year of experience leading a production team, preferably in a staffing or recruiting environment.
• Bachelor's degree with at least 3 years of sales or recruitment experience, or at least 5 years of relevant sales or recruitment experience in lieu of a bachelor's degree.
• Demonstrated ability to coach teams to achieve measurable performance goals.
• Proven ability to hold employees accountable while fostering engagement and development.
• Strong analytical skills with the ability to interpret performance metrics and make data-driven decisions.
• Professional-level written and verbal communication skills.
• Strong negotiation and interpersonal skills.
• Excellent organization, prioritization, and time management skills.
• Effective problem-solving and decision-making abilities.

Compensation

• Salary plus Commission
• Weekly Pay
• Weekly Company-Wide Raffles based on production

Perks of the Job

• Generous PTO Schedule
• Paid Holidays, including a Floating Holiday and a Personal Holiday
• Medical, Vision, and Dental Insurance
• 401K + Matching
• FREE Personal Trainer led Boot Camp twice weekly
• Wellness Days including healthy meals and chair-massages
• Team Outings including professional sporting events, picnics, and beach days!
• Annual company-sponsored holiday trip to celebrate the year's accomplishments.

Awards & Recognition

• Sun Sentinel Top Workplace
• SIA, Best Staffing Firms to Work For
• SIA, Fastest Growing Staffing Firm
• SIA, Largest Staffing Firms in the U.S.

Technical Services Supervisor

About Us

Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional professionals for temporary positions nationwide, managing recruitment, payroll, and benefits for a seamless customer experience.

About the Job

The Technical Services Supervisor is responsible for overseeing daily service desk operations and providing hands-on technical support to MedPro employees. This position supervises the Technical Services team, monitors support cases and service levels, coordinates employee onboarding and offboarding, and oversees the deployment and maintenance of employee technology.

The ideal candidate is a service-oriented, hands-on leader with strong technical troubleshooting, communication, organization, and team-development skills. The individual must demonstrate patience, professionalism, a positive customer-focused attitude, and the ability to work effectively in a collaborative team environment.

This position works closely with the Senior Technical Director of SureStaff and Infrastructure and coordinates with MedPro’s managed service provider to escalate infrastructure, network, and security-related issues.

What You’ll Do

• Supervise daily service desk operations and provide hands-on technical support and escalation assistance as needed.
• Assign, prioritize, and monitor support cases to ensure issues are resolved accurately, professionally, and within established service-level expectations.
• Coach, train, mentor, and provide daily direction to Technical Services team members.
• Conduct regular team meetings, one-on-one coaching sessions, and technical knowledge-sharing activities.
• Ensure appropriate team coverage and cross-training for critical support responsibilities.
• Provide operational support and backup to the Senior Technical Director of SureStaff and Infrastructure.
• Coordinate technology onboarding, employee role changes, and termination activities for employees and contractors.
• Ensure computers, applications, phones, accounts, and required system access are provisioned accurately and on schedule.
• Create and maintain user accounts, computers, security groups, and standard permissions within Microsoft Entra ID, Active Directory, Microsoft 365, and other business systems.
• Ensure employee access is provisioned according to approved requests, job responsibilities, and company procedures.
• Install, configure, test, deploy, maintain, and troubleshoot laptops, desktops, printers, phones, peripherals, and approved software.
• Perform routine computer hardware and software upgrades and coordinate more complex activities with the appropriate internal or external resources.
• Oversee computer setup and deployment using established hardware standards, configurations, and approved software.
• Maintain accurate inventory records for computers, mobile devices, peripherals, software licenses, warranties, and equipment assignments.
• Coordinate workstation replacements and equipment refreshes based on approved standards and business needs.
• Diagnose and resolve hardware, software, application, identity, connectivity, printing, and basic network issues.
• Support Microsoft Windows, Microsoft 365, Microsoft Entra ID, Active Directory, and other approved business applications.
• Provision and support desk phones, softphones, mobile devices, and other communication tools.
• Maintain the IT case management system within Salesforce and ensure cases contain complete, accurate, and timely documentation.
• Monitor service desk key performance indicators, including case volume, response time, resolution time, customer satisfaction, backlog, and case aging.
• Follow up on outstanding support requests and communicate timely status updates to employees and department leaders.
• Identify recurring issues and recommend documentation, training, or process improvements.
• Maintain technical procedures, support documentation, knowledge articles, inventory records, and employee training materials.
• Train employees on the basic, appropriate, and secure use of company technology.
• Coordinate infrastructure, network, and system-related support requests with MedPro’s managed service provider and other technology vendors.
• Open, monitor, escalate, and follow up on vendor support requests to support timely resolution.
• Support established cybersecurity procedures, including multifactor authentication, endpoint protection, patching, access controls, and approved software requirements.
• Escalate suspected security incidents, unauthorized access, and policy violations to the appropriate internal or external resource.
• Assist with approved vulnerability remediation, device patching, and endpoint-security activities.
• Assist with business continuity procedures by supporting employee technology preparedness and equipment availability.
• Participate in approved infrastructure projects, system upgrades, migrations, and technology implementations as assigned.
• Ensure Technical Services employees comply with established policies, standards, and procedures.
• Maintain current knowledge of relevant systems and technologies through training, professional development, and educational programs.
• Build effective working relationships with employees, department leaders, vendors, and other technology partners.
• Perform other related duties and projects as required and assigned.

Required Qualifications

• Minimum of five years of progressive experience in service desk, desktop support, or IT technical support.
• Minimum of one years of experience supervising, leading, or mentoring technical support employees.
• Associate degree in information technology, computer science, information systems, or a related field, or equivalent professional experience.
• Experience supporting Microsoft Windows operating systems, Microsoft 365, Microsoft Entra ID, and Active Directory.
• Experience with employee onboarding and offboarding, user-access provisioning, endpoint deployment, and equipment inventory management.
• Ability to diagnose and resolve computer hardware, software, application, identity, and basic network issues.
• Working knowledge of TCP/IP, DNS, DHCP, VPNs, wireless networks, routers, switches, and firewalls.
• Experience working with managed service providers and third-party technology vendors.
• General understanding of cybersecurity practices, including multifactor authentication, endpoint protection, least-privilege access, patching, and incident escalation.
• Experience monitoring support cases, service levels, operational metrics, and customer satisfaction.
• Strong leadership, coaching, customer service, communication, organizational, and problem-solving skills.
• Ability to communicate effectively with technical and nontechnical employees at all levels of the organization.
• Ability to manage multiple priorities while remaining calm, professional, and customer-focused when addressing urgent issues.
• Ability to lift and move equipment weighing up to 35 pounds.

Preferred qualifications include:

• Experience using Salesforce for IT case management.
• Experience supporting VoIP or unified communications platforms.
• Microsoft, CompTIA, ITIL, or other relevant technical certifications.

What We’re Looking For

• A highly organized professional who can effectively prioritize and manage service desk cases.
• Strong attention to detail and a commitment to maintaining complete and accurate case documentation.
• A hands-on leader who is comfortable assisting with technical troubleshooting and escalated support issues.
• Strong communication, analytical, customer service, and problem-solving skills.
• The persistence and resourcefulness to work through roadblocks and bring issues to resolution.
• Strong multitasking and time-management abilities in a fast-paced environment.
• A collaborative leader who can coach employees, encourage accountability, and build positive working relationships.
• A proactive mindset focused on identifying recurring issues and improving service delivery.

Compensation

• $70k-$80k +15% Bonus
• Weekly Pay
• Weekly Company-Wide Raffles based on production

Perks of the Job

• Established opportunities for Career Advancement
• Generous PTO Schedule
• Paid Federal, Floating, and Personal Holidays
• Medical, Vision, and Dental Insurance
• 401K + Matching
• FREE Personal Trainer-led Boot Camp twice weekly
• Quarterly Wellness Days, including healthy meals and chair massages
• Team Outings, including professional sporting events, picnics, and beach days!
• 4-night company-paid vacation to celebrate the holiday season and recognize the year’s accomplishments.

Awards & Recognition

• Sun Sentinel Top Workplace
• SIA, Best Staffing Firms to Work For
• SIA, Fastest Growing Staffing Firm
• SIA, Largest Staffing Firms in the U.S.